DetailProducts that have not undergone the garment washing process show a shrinkage rate of less than 3% to 4% during the first washing. When washing, avoid boiling, chlorine, bleach, and hot air drying, and use a washing machine (hand wash possible) with lukewarm water below 30 degrees. Products made of denim fabric or products that have undergone garment dyeing or textile printing may cause color transfer, so please wash them separately. Products that are deformed or damaged due to washing or negligence cannot be exchanged or refunded. -In the case of primary colors (including black), there is a risk of color transfer, so washing separately is recommended.
Shippping & ReturnPlease take into consideration that some products may take additional time for delivery and processing. Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.