DetailProducts that have not undergone the garment washing process may show a shrinkage rate of less than 3% to 4% during the first washing. When washing, avoid boiling, chlorine, bleach, and hot air drying. Please use the washing machine (hand wash possible) with lukewarm water below 30 degrees.
- Due to the nature of cotton products, using a dryer may cause shrinkage of the fabric with a shrinkage rate of 1-2%. It is recommended to dry naturally in a cool place, as it may cause unexpected changes in clothes. - When washing, do not boil, use chlorine or bleach, or dry with hot air, and be sure to read the washing label before washing.
Shippping & ReturnPlease take into consideration that some products may take additional time for delivery and processing. Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.